1. BASIC CONCEPTS AND PROCESSES

• How can clubs onboard instructors to the App?
• Advantages of SHC's Integrated Calendar
• Member Account Creation - 3 Methods
• Member Sign In And Sign Up Process
• Managing Roles on the SHC Platform

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2. QUICK START GUIDES

• Tennis and Pickleball Courts Module
• Purchases
• Booking And Attendance
• Hire a Trainer/Service Provider
• Non Member Purchases
• Programs And Cohorts

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3. TROUBLESHOOTING

• How to Troubleshoot Member Account Issues?
• How to troubleshoot issues faced by the Front Desk?
• How to Troubleshoot Trainer Related Issues?
• How to troubleshoot Login issues faced by Members And Staff?
• How to Troubleshoot Classes and Booking?

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4. CHECKLISTS

• Media Checklist
• Member Launch Readiness Checklist
• Checklist for a Pilot

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5. UPDATES AND ANNOUNCEMENTS

• Release Notes for Version 3.15 - 20th October 2022
• Release Notes for Version 3.16 - 10th May 2023
• Release Notes for Version 4.2 - Dec 2024
• Release Notes for Version 4.0 - March 2024
• Release Notes for Version 4.1 - May 2024

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Upcoming Features

• Product Roadmap Q2 2025

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