Product Roadmap Q2 2025

This has been updated from the 4th Week of May to the 1st Week of June.

Deferred Revenue Reporting - A new deferred revenue report will be added to the Manage > Reports page that allows clubs to view all session balances that remain on the accounts of all the users along with their value and the realised sessions and $ amounts of any packages that a member has.

Instructor Substitution change volunteer status - In the instructor substitution workflow, instructors will now be able to change their volunteering decision when trying to volunteer for a substitution on the platform anytime before the department director approval takes place.
Instructor Sub Class Teaching Reminders - Clubs will be able to configure a notification to remind instructors of a class they are subbing before the class starts.

Combined Staff Payroll Report - A new staff payroll report will be introduced that combines all pay types that a staff member may receive on their side into one. So, If a staff member gets paid a Commission % for a service and an hourly rate for a class, the two will be combined in a single report for easier payroll processing.

New Sections in all departments - At the moment, the "Services" tab of the SHC mobile app combines all Court Booking services and Appointment Booking services in the same section. This will be separated into 2 sections for easier navigation for members.

Service Provider Notifications for Private and Semi-Private Appointments - A new notification will be sent to Trainers/Service providers if a member cancels a One on One appointment or a Semi Private appointment from their side on the Mobile App.
Booking Confirmation Notifications - A new option will be available on the Create > Company > Book a class/Court/Service Provider policies page allowing clubs to enable Booking Confirmation E-mail's that sends an email to members for every type of booking that they make on the app.

More control over appointment Bookings - At the moment, if a trainer has not set up their availability, only they can create appointments without availability. A new policy will be added to the Create > Company > Hire a Service Provider policies, allowing clubs to open up appointment bookings to the Front Desk and Managers to book appointments outside a trainer's availability.

For Clubs Using Club Automation Backend

SHC will be building out a new feature where clubs will no longer have to give us a list of family members/kids/dependents on a members account.
SHC will be able to pull a list automatically on a regular basis and update family details for all members on the Mobile App.
Members can also use a new button that will be added on the app to instantly bring their family details to their Profile.

This article outlines the roadmap of the SHC product for the next 2 releases (24 weeks)