Product Roadmap Q2 2025

Release 4.4 (Expected by 1st Week of July 2025)

This has been updated from the 1st Week of June to the 1st Week of July.

1. E-Commerce Improvements

1.1 Deferred Revenue Reporting

We’re adding a new report to Manage > Reports so clubs can easily track:
- Remaining session balances on member accounts
- Total value of unused sessions
- How much revenue has already been realized from packages

1.2 Simplified Purchases from the Manage > All Users Page

Clubs will soon be able to:
- Have an easier experience when purchasing packages or inventory items for members from the Manage > All Users page since it will be department specific selections.

1.3 Automatic Session Refunds for Cancellations

For clubs using single-session packs:
- If a member cancels a class or service, the platform will automatically refund the session and dollar value if the option is enabled.
- This was previously only limited to one on one services.

1.4 Multi-Department Packages & Inventory

You’ll be able to assign multiple departments to the same package or inventory item—super helpful for shared offerings

2. Group Ex & Instructor Sub Features

2.1 Flexibility for Sub Volunteers

Instructors will be able to change their mind about volunteering—up until the department director approves it

2.2 Substitute Instructor Reminders

Clubs can set up notifications that remind instructors they’re subbing for a class, just before it starts

3. Reporting & Payroll

3.1 Unified Staff Payroll Report

A new report is coming that puts all pay types in one place—whether it’s hourly for classes or commission for services—making payroll much easier
The report also supports various methods of downloading and direct E-mailing of the report to your account as well.

4. Mobile App Experience

4.1 Separate Booking Sections for Services

We’re splitting the “Services” tab into four:
- One for Court Bookings
- One for Appointment Bookings (Private and Semi)
- One for Equipment Bookings
- One for Regular services
This should make navigation smoother for members

5. New Notifications

5.1 Trainer Cancellation Alerts

When a member cancels a One-on-One or Semi-Private appointment from the app, the trainer will automatically get notified

5.2 Booking Confirmation Emails

Clubs will be able to turn on booking confirmations via email for classes, courts, and services

6. More Control for Appointment Bookings

6.1 Front Desk/Manager Flexibility

A new policy will let front desk staff and managers book appointments even when a trainer hasn’t set their availability

7. Semi-Private Services on Web App

7.1 Web App v4 Support

Semi-Private bookings and payments will be fully supported on the updated Web App

8. Smoothie Now Enhancements

8.1 Ordering on Web App

Smoothie ordering will be fully supported on the Custom Web App v4

8.2 SMS Updates for Smoothie Orders

Members who order from the Web App can get order status updates via SMS—even if they don’t have the mobile app

8.3 Print Receipts at the Smoothie Bar

Clubs will be able to print receipts for incoming orders right at the bar

9. Bookings, Attendance & Cancellations

9.1 Support for Past 30 Days

You’ll soon be able to manage bookings, attendance, and cancellations going back up to 30 days—for all classes, services, and programs

9.2 Better Sorting on Manage Booking Pages

We’re adding new sort options:
- Age
- Alphabetical order
- Chronological order
- Spot number

10. Calendar Improvements

10.1 Quick Access to Recently Used Items

When creating events on the calendar, you’ll see your last 5 used services and resources right at the top—saving you time

11. Club Automation Sync

11.1 Automatic Family Member Updates

No more sending us lists—SHC will regularly pull in and update family member info automatically
Members will also get a new app button to instantly sync their family details to their profile

12. Paramount Acceptance Integration

12.1 E-Commerce Integration

You’ll be able to set up classes, programs, and services on SHC and bill members directly through Paramount