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Product Roadmap Q4 2025

This article outlines the roadmap of the SHC product for the next release (12 weeks)

Release 4.6 (Expected by First-Second Week of December 2025)

The timeline has been moved from end of November 2025 by 1-2 weeks. 

1. New Mobile App UI – Full Revamp

  • As many of you already know, we’ve been working on a completely redesigned version of the SHC Mobile App

  • This update will feature:

    • A fresh new interface

    • Smoother navigation

    • Enhanced usability for members

  • This will be part of the upcoming release

  • If you'd like to preview your app in the new UI before it goes live, just email us at ajay@smarthealthclubs.com

2. New Dashboard Page on the Mobile App

  • The current dashboard page is getting a complete makeover

  • It will include all your existing menu options along with a new "Check-In Milestones" section

  • Members will be able to:

    • Track their check-in history

    • View progress over time

    • Export check-in details if needed

3. Calendar Enhancements – Web App

  • The Create > Calendar page will now show more helpful details upfront, such as:

    • Instructor name

    • Number of spots

    • Instructor Sub status

4. Mobile App – Barcode, Order & Booking History

  • These pages will be updated to show an Attendance Status

  • Members can easily check if they were marked attended for any class, service, or appointment

5. Mobile App > Department > Calendar Filters

  • New filters are coming to help members find what they need faster

  • Members will be able to filter by:

    • Class length

    • Instructor

    • Category

    • Class type

6. E-Commerce Controls

  • Clubs will soon be able to hide pricing/package pools in the calendar booking flow

  • This allows you to separate the purchase and booking process if needed

  • Great for clubs that prefer selling packages separately from the booking experience

7. Instructor Substitution Upgrades

  • Several enhancements are coming:

    • The Mobile App will show "Responded" next to classes where instructors have already volunteered

    • A new setting in Create > Company > Instructor Sub policies will allow automated reminders to subs via email or push

    • The calendar will also flag any class with an open sub request

8. Smarter Member Search

  • All member search fields across the platform are being upgraded with elastic search

  • Clubs will be able to search using combinations like:

    • Partial first + last name

    • Partial phone number

    • Partial barcode

  • Much more flexible and faster

9. Waitlist Enhancements for Programs

  • A new drag-and-drop tool on the Manage Booking page will let clubs:

    • Move a waitlisted user to confirmed

    • Instantly increase capacity by 1 or

    • Swap them with a booked user

10. Private/Semi-Private/Court/Equipment Services

  • For services marked "Pay at Service" or "Pay After Service", clubs will be able to:

    • Change the service type after booking

    • Modify the scheduled charge amount

  • This gives more flexibility to adjust charges on the go

11. Orders Report Enhancements

  • Two helpful updates coming to the Orders report:

    • Add and save custom notes for SHC-processed payments

    • Refund alternative payment transactions for better tracking, even if they weren’t processed via SHC

12. Manage > All Users Page Updates

  • We’re adding two new fields to make user management easier:

    • Account creation date

    • Phone number

13. Enhanced Payroll Flexibility – Add Event Page

  • While adding events, clubs will now be able to:

    • Set payroll at more than 100% of the usual pay rate

    • Ideal for bonuses, special payments, or custom arrangements

14. Forms Enhancements

  • Lots of improvements coming to Forms:

    1. Better reporting – Track forms and download responses more easily

    2. Expanded use – Forms can now be assigned to Classes and Services too

    3. More control, with options to:

      • Require form completion before booking

      • Assign forms only to certain groups (like non-members)

    • Plus, clubs can now open a filled form directly from the Manage Booking page

15. Product, Smoothie & Guest Pass Purchases

  • Clubs will be able to purchase products and guest passes on behalf of members from within the platform

16. Fitness Plans & Workouts – Full Revamp

  • The Fitness Plans & Workouts module is being redesigned:

    • A modern UI for a cleaner look

    • A much easier way to create and edit plans

    • Improved performance and usability for staff and members

17. Cancel a Day – Quick Action

  • Clubs will gain a handy new option to:

    • Cancel all classes on a specific day in a single click

    • Great for holidays, emergencies, or quick schedule resets

18. Commission Payroll Upgrades

  • We’re introducing more flexible commission models:

    1. Based on hours taught – sliding scale based on total hours

    2. Based on number of appointments completed

    3. Based on total revenue generated

  • Each option gives clubs more control over incentive structures

19. Smart Appointments 

  • On the Mobile App > Staff Calendar, we are adding the option to view more information about each appointment such as client name, resource etc without leaving the calendar view. 

  • For Clubs using the "Request a session" function, we are making several changes - 
    • New Report - A new report is being added that tracks each session request made by a member on the app for easier lead management. 
    • The request a session behaviour has been enhanced to include Member Name, E-Mail, Phone Number, Barcode, Location etc. 
    • The In App notification will now also feature a "Message Member" option directly on the notification on the app to easily reach out to a potential client. 
  • A new function will be added to the Web App > Create > About Me page for every trainer where trainers can create a new Google Calendar which can then be added to their personal calendars on their phones. This calendar will automatically have all calendar events associated with the trainer. 

20. Bundled Packages

  • We’re introducing a service type on Create → Services that lets clubs bundle multiple inventory items and sell them as one package.

    Example: Gold Package = PT 10-pack (valid 1 month) + Recovery 10-pack + Small Group Training 5-pack—purchased together as a single pack.